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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Scott Hartge

November 14, 2024

5  out of  5
rating by Scott Hartge
"While in the process of moving to Mansfield, we wanted to compare prices for policies in Ohio, as opposed to what was offered by our agent. We had been with our former agent for over ten years and considered her a close friend.We fully trusted we were getting the best deal until speaking with Mike Donahue’s office. We provided our current policies and Mike and Carla went above and beyond our expectations to not only match but exceed coverages we currently had.They helped keep us informed in the coverage process of our home, while saving us 120 monthly on our car insurance and over 800 on our homeowners policy!We feel blessed that we found Mike and Carla as they have proven many times how much they care about meeting our diverse needs and helping us connect to our new community.They go above and beyond providing excellent service to their clients."
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Amy Forrest

November 13, 2024

5  out of  5
rating by Amy Forrest
"Mike Donahue State Farm has been a game changer for me in terms of business liability, car insurance, property and life insurance! He and his entire staff are so knowledgeable, efficient and helpful in all areas. A++++++++++"
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Ralene Adams

November 13, 2024

5  out of  5
rating by Ralene Adams
"Mike is great to work with. Always helpful with any changes we need done."
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Tetechie Beasley

November 10, 2024

5  out of  5
rating by Tetechie Beasley
"I talk to Lindsey all the time if I need any questions answered, and she is the absolute BEST! She knows information that you ask about and if she doesn't, she makes sure that she finds out for her customers and she never makes me feel like I'm bothering her. Will recommend anyone to State Farm!"
We responded:
"Thank you for your 5-star review! Lindsey it truly an amazing asset to my team and our valued family of insureds. My State Farm team and I are happy to be your good neighbor! "
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Rick Gerich

November 8, 2024

5  out of  5
rating by Rick Gerich
"I started using the Ting whole house voltage monitor several months ago and received good reports on the house voltage. Then I received a notice that the system measured arcing in the house voltage system and to contact Ting immediately. They walked through how to test the lines in the house to determine where the arcing was occurring. Fortunately, it was determined to be outside the house on the incoming line. I was instructed to contact my utility company and have them inspect the power to the house. They did and found a problem at the pole and repaired the line. I am pleased with Ting service which I received as a service from State Farm Insurance. I have peace of mind knowing that should a loose connection, or appliance malfunction occur the team at Ting will be on top of the issue."
We responded:
"Thank you so much for your positive story! State Farm has long been a supporter of safety innovations and Ting is no exception. We are very thankful for the positive outcome you described. More information about this tool can be found at https://www.statefarm.com/insurance/home-and-property/ting-fire-safety. Thank you again for sharing your positive experience. "
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Charles Meyer

October 30, 2024

5  out of  5
rating by Charles Meyer
"Recently, had the opportunity to sit down with Carla, and review my policies. Carla took the time to explain in terms that I could understand, all the policies and what was covered. She even recommended how we could effectively make some changes which would be beneficial to me. Carla is a great representative and I would highly recommend her to anyone looking for an agent."
We responded:
"Mr. Meyer, Thank you so much for your kind words and thank you for choosing to be a part of or family of insureds. Carla has become a vital part of our team since joining the agency in 2017. Carla and the rest of the team look forward to continuing to assist you with your insurance needs for many more years. Be well, be blessed."
Profile photo of Steven Diehl

Steven Diehl

October 17, 2024

5  out of  5
rating by Steven Diehl
"Mike and his staff are amazing and they treat their clients like Family! Call them today and don't forget to ask them about the Living Benefit of Life Insurance. You wont be sorry!"
We responded:
"Steven, Thank you for this amazing review. Not enough people are aware that there can be more then on benefit to purchasing life Insurance. Thank you for being part of our beloved family of insureds. Be well, be blessed. "
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Heidi Layne

July 11, 2024

5  out of  5
rating by Heidi Layne
"I switched from Progressive to State Farm awhile ago and it was the best decision I’ve ever made when it came to insurance, especially choosing Mike as my agent. Everyone is so knowledgeable and helpful, literally making house calls to make sure paperwork is in that I failed to mail back. They don’t have to go above and beyond like they do (and I’m sure people would still get their insurance through them) but they do and it’s incredible. Whatever they’re all getting paid it’s not enough lol shout out to Lindsey specifically!!"
We responded:
"Heidi, Sorry for the delay in responding. Thank you for all of your positive words. We are thankful you have been part of our family of insureds. Hearing that we are positively impacting those we serve puts smiles on our faces. Insurance can be frustrating and complicated. We do what we can to make it easier to manage and to understand. Be well, be blessed."
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Brittaney Gurgacz

February 26, 2024

5  out of  5
rating by Brittaney Gurgacz
"Most compassionate insurance agents around! Thank you for providing the coverage that protects our family!"
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Jessica Hamm

February 13, 2024

5  out of  5
rating by Jessica Hamm
"Wonderful people. Kind of hard to find the office, but I made it there and the people are great! Best prices as well. I looked around and couldn't find it cheaper."
Profile photo of Megan Law

Megan Law

July 21, 2023

5  out of  5
rating by Megan Law
"Very friendly and very helpful!"
We responded:
"Thank you, Megan. I believe you had the privilege of working with Marcus, and we would absolutely agree with you. We want to thank you for choosing our agency and would like to welcome you to our growing family of insureds. Be well, be blessed. "
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Robertino Maldonado

June 19, 2023

5  out of  5
rating by Robertino Maldonado
"Just signed back up with State Farm. Their technology is updating just like other companies, but what really made them stand out, is how personal they are. The agent I spoke to with on the phone was professional and also open to talking about life in general. By time I got off the phone, I almost forgot I was talking to an agent instead of a friend."
We responded:
"Thank you for the very kind words. We are glad that you and your family have come back to be part of our beloved family of insureds. We looked it up and it looks like you had the privilege of working with Marcus. He is absolutely exceptional and has a lot of experience helping families to get the most value from the solutions we have available. If there is anything else we can do to help, please let us know. Be well, be blessed. "
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Bill Malaska

May 11, 2023

5  out of  5
rating by Bill Malaska
"An outstanding agency with people that care. I was truly impressed with Mike and Riethie and am pleased that I moved to State Farm and the Donahue agency."
We responded:
"Bill, Thank you for your kind words and thank you for your time and conversations. We are very glad that you chose to join our family of insureds. If you need anything, please reach out or stop in. "
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Harlene Murphy

March 31, 2023

5  out of  5
rating by Harlene Murphy
"Everyone at Donahue State Farm is well informed and very helpful if we have questions about billing or coverage. The office is clean and welcoming."
Profile photo of Valeri “Muffy” Graves

Valeri “Muffy” Graves

March 17, 2023

5  out of  5
rating by Valeri “Muffy” Graves
"These guys are incredible!! They helped me understand so much more than my old insurance carrier did. And made it so easy!!! Thank you Marcus Martell and Mike Donahue for being awesome!!! Highly highly recommend!! So much so that I recommend them to my customers who are buying vehicles!!!!"
We responded:
"Val, Thank you so much for your kind words. We love helping people get more value from their insurance policies. Let us know if there is anything else we can do to serve you. "
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Jen Ward-Garza

February 28, 2023

5  out of  5
rating by Jen Ward-Garza
"Everything was an extremely smooth process Lindsay was very informative & helpful with our questions & needs to give our home the proper insurance we needed thanks so much and the fact that our fur baby wasn't judged for her breed during the process was a big plus BIG PLUS !"
We responded:
"Jen, Thank you for the kind words and welcome to our growing family of insureds. We agree, Lindsey is truly amazing. We love fur babies! Feel free to bring it by any time. We will keep some treats ready and waiting. "
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Ryan Gorman

February 17, 2023

5  out of  5
rating by Ryan Gorman
"I recently had the pleasure of speaking with Marcus about new insurance policies after being told I was uninsurable by other companys. Not only was he able to provide me insurance he saved me money on my motorcycle both of my automobiles and my homeowners insurance he was an absolute riot to talk with. he was light and personable he was kind and he listened he may be one of the best insurance agents I have ever dealt with I don't know how the claims department works but hopefully if they are needed they can do half as well as Marcus because he may be a treasure to the insurance industry.i believe he is single handedly bringing back "customer service" to a mechanical industry.give him a try and find out for yourself how amazing this young man is. thank you for reading this."
We responded:
"Ryan, Thank you for these very kind words. We are blessed to have Marcus on our team of caring professionals. We are also very thankful that you and your family have joined our family of insureds. Reach out to us anytime. Be well, be blessed."
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Kristal H

October 26, 2022

5  out of  5
rating by Kristal H
"I've had Mike for about 7 years and it's because he's the best! He doesn't waste your time or try and jip you out of your hard earned cash. He's up front and real. It's like talking to a friend. The girls are always so sweet and do everything they can to help you. Mike always makes sure you get your monies worth and the coverage you need. I recommend him every chance I get and I'd give 100 stars if I could. Great guy, great business, and all around friendly. They truly care about you. Like a good neighbor 😉 👍🏻👍🏻⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️"
We responded:
"Kristal, Thank you so much for the kind words. We try so hard to serve our Family of Insureds with honesty and integrity. Thank you for being part of your family. We look forward to serving you and your family far into the future. Be well, be Blessed."
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marsha jaenke

July 22, 2022

5  out of  5
rating by marsha jaenke
"Mike is very helpful and caring."
We responded:
"Thank you for your kind words. It is a joy to help."
Profile photo of Bethany Cremeans

Bethany Cremeans

July 7, 2022

5  out of  5
rating by Bethany Cremeans
"You all have taken good care of me for quite a while. My most recent interaction was wonderful as always. I recently bought a new car and the quote was very reasonable. Lindsey is fantastic 😊 Thanks for all you do!"
We responded:
"Thank you. We are blessed to have Lindsey as part of our growing team."
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Luke Beekman

May 1, 2022

5  out of  5
rating by Luke Beekman
"Mike Donahue and his team understand small businesses and he is a true professional in his industry. They provide the insurance policies for my nonprofit, LLC, renter's insurance and vehicle insurance. Top notch service!"
We responded:
"Luke, Thank you for sharing, and thank you for all of you efforts in Mansfield Arts Community."
Profile photo of Kim Majors

Kim Majors

April 28, 2022

5  out of  5
rating by Kim Majors
"We moved here in March and just drove by his office one day and stopped in to transfer everything from Florida to Ohio and the front desk girl Lindsay was so kind and helpful. We even traded cars shortly thereafter and she had to do all of the work over again and she never complained. Just this week we went in to throw another iron in the fire bc we are buying a house and now she had to figure that for us. Also she set up my phone for the safe driving discount.... Everyone there was so kind and friendly. I'm sure glad we stopped in there. Ty"
We responded:
"Thank you. We are so glad you did stop in and joined our family of insureds. Lindsey is truly a gem and a great example of what it means to be #likeagoodneighbor ."
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David Olar

March 23, 2022

5  out of  5
rating by David Olar
"Mike Donahue and team are the best in the business. Mike provides excellent customer service, he is professional and knowledgeable. In my personal experience when helping me with my situation, he asked all the right questions, answered all the questions I had in a way I understood. I felt so much better after seeking his guidance about my insurance needs. If you are looking for something more than a online policy then Mike is your guy. I encourage you to stop by his conveniently located Mansfield office or give him a call today. Mike Donahue is in the business of changing lives."
We responded:
"David, thank you for the kind words. It is a pleasure anytime we get a chance to talk with you."
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Brad Howell

March 23, 2022

5  out of  5
rating by Brad Howell
"11/10 recommend Mike Donahue State Farm. Always friendly and helpful and by far the cheapest around. I went to them when I was 21 with a Mercedes and a sports car and they were 1/4 the price of anywhere else. I recommend them to all my friends and family and everyone that has switched hasn’t had a single complaint"
We responded:
"Thank you Brad. Referrals are always the biggest compliment. We love serving others, it is what being a good neighbor is all about."
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Diantha Howell

October 31, 2021

5  out of  5
rating by Diantha Howell
"Very friendly and helpful employees. Great rates on my car and home owners insurance."
We responded:
"Thank you. We are glad to have you in our Family of Insureds."