Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Gail Hershner

Gail Hershner

March 3, 2025

5  out of  5
rating by Gail Hershner
"Mike is a great agent,always gives us clear easily understandable advice on insurance and financial planning."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Jessie Palmer

Jessie Palmer

February 18, 2025

5  out of  5
rating by Jessie Palmer
"This is a great agency to work with. Their staff is extremely knowledgeable and super friendly."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Carmen McKinley

Carmen McKinley

February 18, 2025

5  out of  5
rating by Carmen McKinley
"Mike Donahue is a trustworthy agent who truly cares for his customers. He's always able to answer questions & explain coverage options."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Darryl Mack

Darryl Mack

February 11, 2025

5  out of  5
rating by Darryl Mack
"Great customer service amazing staff! God Bless"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office and always enjoy hearing from you. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Kimberly Lewis

Kimberly Lewis

February 7, 2025

5  out of  5
rating by Kimberly Lewis
"The workers are awesome great insurance will never have any other insurance than Mike donate state farm love all you sweet ladies I've talked to again your all awesome"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Hyde Park

Hyde Park

January 28, 2025

5  out of  5
rating by Hyde Park
"Mike operates with integrity. He's always been quick to respond to any questions or concerns I've raised and he's always been eager and willing to help when I've needed it. I highly recommend Mike's agency to anyone looking for a State Farm agent."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Shari R

Shari R

January 21, 2025

5  out of  5
rating by Shari R
"I have always had a great experience at Mike's office, both with him and his staff. Ashley was very helpful today.And I appreciated her answering all of my questions patiently."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Mirian Robertson

Mirian Robertson

January 21, 2025

5  out of  5
rating by Mirian Robertson
"Great and fast service, so happy with my experience:))"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Rich Hoffmann

Rich Hoffmann

January 14, 2025

5  out of  5
rating by Rich Hoffmann
"Very helpful in all areas that require insurance, friendly and professional assistance."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Tina Prater

Tina Prater

January 14, 2025

5  out of  5
rating by Tina Prater
"Great service, but most of all, great people. Mike and his staff go above and beyond for their customers."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Sunnee Ball

Sunnee Ball

January 13, 2025

5  out of  5
rating by Sunnee Ball
"I've had a great experience with lindsey she is my favorite person there and I prefer to talk to her than anybody else. There's never no confusion when you talk to her she's very explanatory and she has a great personality !"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office, and we agree Lindsey is AMAIZING. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Scott Hartge

Scott Hartge

November 14, 2024

5  out of  5
rating by Scott Hartge
"While in the process of moving to Mansfield, we wanted to compare prices for policies in Ohio, as opposed to what was offered by our agent. We had been with our former agent for over ten years and considered her a close friend.We fully trusted we were getting the best deal until speaking with Mike Donahue’s office. We provided our current policies and Mike and Carla went above and beyond our expectations to not only match but exceed coverages we currently had.They helped keep us informed in the coverage process of our home, while saving us 120 monthly on our car insurance and over 800 on our homeowners policy!We feel blessed that we found Mike and Carla as they have proven many times how much they care about meeting our diverse needs and helping us connect to our new community.They go above and beyond providing excellent service to their clients."
We responded:
"We are delighted to know you had a great experience with our State Farm office. Please don’t hesitate to reach out regarding your Home/Auto or future insurance needs. We are always here to help! We appreciate your business!"
Profile photo of Amy Forrest

Amy Forrest

November 13, 2024

5  out of  5
rating by Amy Forrest
"Mike Donahue State Farm has been a game changer for me in terms of business liability, car insurance, property and life insurance! He and his entire staff are so knowledgeable, efficient and helpful in all areas. A++++++++++"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to assist you with your Personal Insurance as well as your business insurance needs. We look forward to working with you in the future. "
Profile photo of Ralene Adams

Ralene Adams

November 13, 2024

5  out of  5
rating by Ralene Adams
"Mike is great to work with. Always helpful with any changes we need done."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office and it is always a pleasure working with you! "
Profile photo of Tetechie Beasley

Tetechie Beasley

November 10, 2024

5  out of  5
rating by Tetechie Beasley
"I talk to Lindsey all the time if I need any questions answered, and she is the absolute BEST! She knows information that you ask about and if she doesn't, she makes sure that she finds out for her customers and she never makes me feel like I'm bothering her. Will recommend anyone to State Farm!"
We responded:
"Thank you for your 5-star review! Lindsey it truly an amazing asset to my team and our valued family of insureds. My State Farm team and I are happy to be your good neighbor! "
Profile photo of Rick Gerich

Rick Gerich

November 8, 2024

5  out of  5
rating by Rick Gerich
"I started using the Ting whole house voltage monitor several months ago and received good reports on the house voltage. Then I received a notice that the system measured arcing in the house voltage system and to contact Ting immediately. They walked through how to test the lines in the house to determine where the arcing was occurring. Fortunately, it was determined to be outside the house on the incoming line. I was instructed to contact my utility company and have them inspect the power to the house. They did and found a problem at the pole and repaired the line. I am pleased with Ting service which I received as a service from State Farm Insurance. I have peace of mind knowing that should a loose connection, or appliance malfunction occur the team at Ting will be on top of the issue."
We responded:
"Thank you so much for your positive story! State Farm has long been a supporter of safety innovations and Ting is no exception. We are very thankful for the positive outcome you described. More information about this tool can be found at https://www.statefarm.com/insurance/home-and-property/ting-fire-safety. Thank you again for sharing your positive experience. "
Profile photo of Charles Meyer

Charles Meyer

October 30, 2024

5  out of  5
rating by Charles Meyer
"Recently, had the opportunity to sit down with Carla, and review my policies. Carla took the time to explain in terms that I could understand, all the policies and what was covered. She even recommended how we could effectively make some changes which would be beneficial to me. Carla is a great representative and I would highly recommend her to anyone looking for an agent."
We responded:
"Mr. Meyer, Thank you so much for your kind words and thank you for choosing to be a part of or family of insureds. Carla has become a vital part of our team since joining the agency in 2017. Carla and the rest of the team look forward to continuing to assist you with your insurance needs for many more years. Be well, be blessed."
Profile photo of Steven Diehl

Steven Diehl

October 17, 2024

5  out of  5
rating by Steven Diehl
"Mike and his staff are amazing and they treat their clients like Family! Call them today and don't forget to ask them about the Living Benefit of Life Insurance. You wont be sorry!"
We responded:
"Steven, Thank you for this amazing review. Not enough people are aware that there can be more then on benefit to purchasing life Insurance. Thank you for being part of our beloved family of insureds. Be well, be blessed. "
Profile photo of Heidi Layne

Heidi Layne

July 11, 2024

5  out of  5
rating by Heidi Layne
"I switched from Progressive to State Farm awhile ago and it was the best decision I’ve ever made when it came to insurance, especially choosing Mike as my agent. Everyone is so knowledgeable and helpful, literally making house calls to make sure paperwork is in that I failed to mail back. They don’t have to go above and beyond like they do (and I’m sure people would still get their insurance through them) but they do and it’s incredible. Whatever they’re all getting paid it’s not enough lol shout out to Lindsey specifically!!"
We responded:
"Heidi, Sorry for the delay in responding. Thank you for all of your positive words. We are thankful you have been part of our family of insureds. Hearing that we are positively impacting those we serve puts smiles on our faces. Insurance can be frustrating and complicated. We do what we can to make it easier to manage and to understand. Be well, be blessed."
Profile photo of Brittaney Gurgacz

Brittaney Gurgacz

February 26, 2024

5  out of  5
rating by Brittaney Gurgacz
"Most compassionate insurance agents around! Thank you for providing the coverage that protects our family!"
Profile photo of Jessica Hamm

Jessica Hamm

February 13, 2024

5  out of  5
rating by Jessica Hamm
"Wonderful people. Kind of hard to find the office, but I made it there and the people are great! Best prices as well. I looked around and couldn't find it cheaper."
Profile photo of Megan Law

Megan Law

July 21, 2023

5  out of  5
rating by Megan Law
"Very friendly and very helpful!"
We responded:
"Thank you, Megan. I believe you had the privilege of working with Marcus, and we would absolutely agree with you. We want to thank you for choosing our agency and would like to welcome you to our growing family of insureds. Be well, be blessed. "
Profile photo of Robertino Maldonado

Robertino Maldonado

June 19, 2023

5  out of  5
rating by Robertino Maldonado
"Just signed back up with State Farm. Their technology is updating just like other companies, but what really made them stand out, is how personal they are. The agent I spoke to with on the phone was professional and also open to talking about life in general. By time I got off the phone, I almost forgot I was talking to an agent instead of a friend."
We responded:
"Thank you for the very kind words. We are glad that you and your family have come back to be part of our beloved family of insureds. We looked it up and it looks like you had the privilege of working with Marcus. He is absolutely exceptional and has a lot of experience helping families to get the most value from the solutions we have available. If there is anything else we can do to help, please let us know. Be well, be blessed. "
Profile photo of Bill Malaska

Bill Malaska

May 11, 2023

5  out of  5
rating by Bill Malaska
"An outstanding agency with people that care. I was truly impressed with Mike and Riethie and am pleased that I moved to State Farm and the Donahue agency."
We responded:
"Bill, Thank you for your kind words and thank you for your time and conversations. We are very glad that you chose to join our family of insureds. If you need anything, please reach out or stop in. "
Profile photo of Harlene Murphy

Harlene Murphy

March 31, 2023

5  out of  5
rating by Harlene Murphy
"Everyone at Donahue State Farm is well informed and very helpful if we have questions about billing or coverage. The office is clean and welcoming."