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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Bill Malaska

May 11, 2023

5  out of  5 rating by Bill Malaska
"An outstanding agency with people that care. I was truly impressed with Mike and Riethie and am pleased that I moved to State Farm and the Donahue agency."

Harlene Murphy

March 31, 2023

5  out of  5 rating by Harlene Murphy
"Everyone at Donahue State Farm is well informed and very helpful if we have questions about billing or coverage. The office is clean and welcoming."

val graves

March 17, 2023

5  out of  5 rating by val graves
"These guys are incredible!! They helped me understand so much more than my old insurance carrier did. And made it so easy!!! Thank you Marcus Martell and Mike Donahue for being awesome!!! Highly highly recommend!! So much so that I recommend them to my customers who are buying vehicles!!!!"

Jen Ward-Garza

February 28, 2023

5  out of  5 rating by Jen Ward-Garza
"Everything was an extremely smooth process Lindsay was very informative & helpful with our questions & needs to give our home the proper insurance we needed thanks so much and the fact that our fur baby wasn't judged for her breed during the process was a big plus BIG PLUS !"

Ryan Gorman

February 17, 2023

5  out of  5 rating by Ryan Gorman
"I recently had the pleasure of speaking with Marcus about new insurance policies after being told I was uninsurable by other companys. Not only was he able to provide me insurance he saved me money on my motorcycle both of my automobiles and my homeowners insurance he was an absolute riot to talk with. he was light and personable he was kind and he listened he may be one of the best insurance agents I have ever dealt with I don't know how the claims department works but hopefully if they are needed they can do half as well as Marcus because he may be a treasure to the insurance industry.i believe he is single handedly bringing back "customer service" to a mechanical industry.give him a try and find out for yourself how amazing this young man is. thank you for reading this."

Kristal H

October 26, 2022

5  out of  5 rating by Kristal H
"I've had Mike for about 7 years and it's because he's the best! He doesn't waste your time or try and jip you out of your hard earned cash. He's up front and real. It's like talking to a friend. The girls are always so sweet and do everything they can to help you. Mike always makes sure you get your monies worth and the coverage you need. I recommend him every chance I get and I'd give 100 stars if I could. Great guy, great business, and all around friendly. They truly care about you. Like a good neighbor 😉 👍🏻👍🏻⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️"

marsha jaenke

July 22, 2022

5  out of  5 rating by marsha jaenke
"Mike is very helpful and caring."

Bethany Cremeans

July 7, 2022

5  out of  5 rating by Bethany Cremeans
"You all have taken good care of me for quite a while. My most recent interaction was wonderful as always. I recently bought a new car and the quote was very reasonable. Lindsey is fantastic 😊 Thanks for all you do!"

Luke Beekman

May 1, 2022

5  out of  5 rating by Luke Beekman
"Mike Donahue and his team understand small businesses and he is a true professional in his industry. They provide the insurance policies for my nonprofit, LLC, renter's insurance and vehicle insurance. Top notch service!"

Kim Majors

April 28, 2022

5  out of  5 rating by Kim Majors
"We moved here in March and just drove by his office one day and stopped in to transfer everything from Florida to Ohio and the front desk girl Lindsay was so kind and helpful. We even traded cars shortly thereafter and she had to do all of the work over again and she never complained. Just this week we went in to throw another iron in the fire bc we are buying a house and now she had to figure that for us. Also she set up my phone for the safe driving discount.... Everyone there was so kind and friendly. I'm sure glad we stopped in there. Ty"

David Olar

March 23, 2022

5  out of  5 rating by David Olar
"Mike Donahue and team are the best in the business. Mike provides excellent customer service, he is professional and knowledgeable. In my personal experience when helping me with my situation, he asked all the right questions, answered all the questions I had in a way I understood. I felt so much better after seeking his guidance about my insurance needs. If you are looking for something more than a online policy then Mike is your guy. I encourage you to stop by his conveniently located Mansfield office or give him a call today. Mike Donahue is in the business of changing lives."

Brad Howell

March 23, 2022

5  out of  5 rating by Brad Howell
"11/10 recommend Mike Donahue State Farm. Always friendly and helpful and by far the cheapest around. I went to them when I was 21 with a Mercedes and a sports car and they were 1/4 the price of anywhere else. I recommend them to all my friends and family and everyone that has switched hasn’t had a single complaint"

Diantha Howell

October 31, 2021

5  out of  5 rating by Diantha Howell
"Very friendly and helpful employees. Great rates on my car and home owners insurance."

Jordan Ison

September 28, 2021

5  out of  5 rating by Jordan Ison
"The Donahue office here in Mansfield was a very polite and great experience. The staff from the beginning to the end of the process was awesome. Mr. Donahue was very helpful through the Notarizing process. I recommend this office for all you State Farm insurance needs in the Mansfield area."

j b

September 1, 2020

5  out of  5 rating by j b
"Great people! Mike is a great guy! Highly recommended and very personable."

Lisa Baker

August 15, 2020

5  out of  5 rating by Lisa Baker
"Very friendly and helpful."

Jim Marinella

August 10, 2020

5  out of  5 rating by Jim Marinella
"They could not have made the process any easier for me. I also saved a lot of money. Thanks"

A Ting

April 21, 2020

5  out of  5 rating by A Ting
"Mike and Pam were both exceptionally helpful, informative, and friendly. I would highly recommend for your insurance needs!"

Carmen McKinley

March 31, 2020

5  out of  5 rating by Carmen McKinley
"Great customer service! Always able to answer questions with precise information."

Jason Guilliams

June 29, 2017

5  out of  5 rating by Jason Guilliams
"We really appreciate the local, personalized service and expertise we receive when dealing with Mike and his agency. His reputation and backing of State Farm provide us with confidence in having the right policies in place for the protection we need."

Courtney Cline

June 28, 2017

5  out of  5 rating by Courtney Cline
"Mike is knowledgeable about the products he offers and how they can meet your needs. He's friendly and cares about providing great customer service."

Michael Cline

June 28, 2017

5  out of  5 rating by Michael Cline
"Mike Donahue really cares about providing the right insurance solutions for your situation. He responds quickly when contacted and is willing to go out of his way to review and discuss options."

Patrick Donahue

June 28, 2017

5  out of  5 rating by Patrick Donahue
"Showed up at house at 8 am to help change our motorcycle insurance. because from home reason our insurance which we have had for years went up, Not only did he decrease our bill or yearly rate we got better coverage."

Charles Meyer

June 28, 2017

5  out of  5 rating by Charles Meyer
"Mike is truly an advocate for your interests, my car was in an accident, hit in the rear, it took 8 days for the offending insurance company to respond, and they did so, only after Mike contacted them."

Keith Richardson

June 28, 2017

5  out of  5 rating by Keith Richardson
"Mike Donahue and his staff provide a service like no other. Professional and friendly, I wouldn't go anywhere else for my insurance needs. Mike is a great guy, and willing to do anything to help his clients. Mike Donahue is a man you and your family can trust."